Privacy Policy

1. Introduction

Welcome to Ignition AI Labs ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, use our products, or engage us for consulting, development, and AI implementation services.

2. Information We Collect

To provide and enhance our services, we may collect the following types of information:

• Contact Information: Information you provide directly, such as your name, email address, company name, job title, and any details submitted through forms, emails, or booking links.
• Project and Business Information: Information related to your business goals, requirements, workflows, technical environment, datasets, and implementation needs when you request consulting or delivery support.
• Usage Data: Details about how you interact with our website, content, products, and services, including pages viewed, referring links, approximate timestamps, and feature usage.
• Technical Information: Information such as IP address, browser type, device type, operating system, cookies, and diagnostics used for security, performance, and troubleshooting.

3. Permissions Requested

If you use one of our applications or product experiences, the service may request limited device permissions such as:

• INTERNET: Allows secure communication with our systems and connected third-party services.
• NOTIFICATIONS: Allows optional service, workflow, or account notifications where a product uses alerts.
• CAMERA: May be used only when you choose to capture media or upload images inside a product workflow.
• MICROPHONE: May be used only when you choose to record audio or use voice-enabled functionality.
• FILE OR STORAGE ACCESS: May be used when you explicitly upload, download, export, or attach files as part of a workflow.

4. How We Use Your Information

We utilize the collected information to:

• Deliver Services: Respond to inquiries, scope projects, deliver consulting work, build products, and support active client engagements.
• Improve Performance: Understand how our site and products are used so we can improve reliability, usability, and relevance.
• Communicate with You: Send updates, support responses, service notices, scheduling information, and important operational messages.
• Protect the Business: Maintain security, detect abuse, prevent fraud, enforce our terms, and comply with legal obligations.

5. Sharing Your Information

We value your trust and do not sell your personal data. We do not share your personal information with third parties, except in the following situations:

• With Your Consent: We may share information when you provide explicit consent.
• For Legal Obligations: We may disclose information to comply with legal requirements or protect our rights.
• With Service Providers: We may share information with trusted vendors that help us host services, process communications, analyze usage, provide infrastructure, or support delivery, subject to appropriate safeguards.

6. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have rights concerning your personal data, including the right to access, correct, or delete your information within the Apps. For any requests or questions about your data, please contact us.

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us via the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish the updated version on our website or within the relevant product and revise the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ignition AI Labs
daniel.amaro@ignitionailabs.com